International Builders' Show
February 19 - 21, 2019
Las Vegas, NV
FEB 19-21

Keep it Simple Without Getting Left Behind: What You Are Doing Wrong with Your CRM

Thursday, January 11 | 10:40 - 11:20 AM

Location: Tech Bytes - West Concourse, Level 2, Room W 230

Format: Tech Bytes SessionMore Info

Level of Content: IntermediateMore Info

Who Should Attend: Single Family - All, Multifamily Builders and Developers, Sales & Marketing Professionals

Track: Sales, Marketing & Customer Focus

Speaker Handouts and Other Documents

What It's About:

CRM is much more than a contact management system, yet many companies struggle with implementation and truly understanding the data they can get out of it to maximize their return. Fasten your seatbelts, this Tech Byte is going to be fast-paced and jammed-packed with strategies and tactics to help you love your CRM and the data and analytics that you should be getting out of it. You'll review and explore the cost of a lead and the number of leads needed to achieve goals, receive a checklist and a demonstration of the items to review in your CRM on a daily and weekly basis, and see a live demonstration of how UTM codes can work with your CRM to provide better insight

Office Hours with Dave & Andrew:
Following this session, Dave & Andrew will be available to provide hands-on insight and demonstration to help you with your CRM and analytics setup.

What You'll Learn:

  • Learn how to read the data you are getting from your CRM and what you should do with it. Learn what realistic goals can be set and what success looks like (hint: it’s not always about the sales)
  • Solve the ongoing challenges of following up with prospects, understanding the opposing views of sales managers and agents. Learn how to create a sales process that sales agents will follow
  • Understand the importance of being flexible: technology changes, messaging changes, interactions change. Refresh regularly.

How to Attend:

Participants must be registered for a full registration package or a 1-day education with expo pass package valid for the day of the session they wish to attend. Seating for Tech Bytes sessions will be on a first-come, first-served basis.


Continuing Education:

NAHB - 0.50 CE hour(s)

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