Remodel Force Boulder, Colorado

David Lupberger draws on more than three decades of experience in the custom residential remodeling and construction field to work with contractors in developing proven business systems. Through his work in the construction industry, he hopes to redefine the way the industry operates so that the trust between quality Remodelers, their customers, suppliers, and trade contractors can be leveraged and improved. That experience in managing customer expectations led him to write a book called, Managing the Emotional Homeowner, which has become one of the bibles of the remodeling industry and helped hundreds of remodelers improve the level of service they provide clients. Lupberger believes fervently that the best customer service only comes when a contractor can deliver consistent results, which happens only with proven systems. He spent nearly 4 years writing the Turnkey Program. This series of manuals is a basic how-to text on running a remodeling company. He recently authored the Home Asset Management Plan, a business system showing contractors how to implement a “client for life” program with their homeowner clients. He now consults with both contractors and industry manufacturers such as General Electric to maximize customer service relationships between all the industry partners. He travels extensively, speaking to thousands of contractors across the country and is a regular on the seminar series at national trade shows. He also is a columnist for numerous industry trade magazines.