ECI Solutions Lynnwood, Washington

With over 25 years of providing support for the home building industry, Monica has vast experience in strategic leadership, marketing, and customer support. As the Vice President of Customer Success for the Residential Home Construction Division at ECI, Monica is focused on supporting our clients by identifying the resources and support they need to be successful in meeting their goals using technology. Prior to coming to ECI, Monica worked as CEO at Builder Partnerships and oversaw the relationship management team to grow membership and increase participation and return for members. Currently, Monica participates on several NAHB Committees and serves as an Ambassador with the She Built Foundation. She was recognized with the first Professional Builder’s 40 Under 40 class in 2011 and most recently received recognition as the 2023 NAHB Woman of the Year. You can reach Monica directly at [email protected].