International Builders' Show
February 19 - 21, 2019
Las Vegas, NV
FEB 19-21

Customer & Contract Best Practices for Greater Profit, Efficiency & Sanity

Tuesday, January 9 | 3:30 - 4:30 PM

Location: OCCC - West Concourse, Level 3, Room W 304 A

Format: Building Knowledge SessionMore Info

Level of Content: AdvancedMore Info

Who Should Attend: Designers, Architects, Engineers and Planners, Single Family - All, 55+ Housing Builders & Developers

Track: Business Management & Operations

Speaker Handouts and Other Documents

What It's About:

Managing your profit, efficiency and sanity are directly related to how well you manage your customers. This session will explore both management techniques and examples of contract/paperwork best practices that allow you to not only better control client expectations, but also the project and others involved. Control yields profitability, so you’ll learn the steps and language to ensure your contract has the proper subject matter, topics, definitions and understandable policies and procedures. Review specification examples that fully define what is and is not being provided, because how a contract is worded can be worth thousands of dollars.

What You'll Learn:

  • Learn easy, simple and defined contract wording to control the client, project and your profit.
  • Understand how to satisfy your client's wants and needs while maintaining control of the project pace and quality.
  • Learn how to protect yourself from plan problems, errors and omissions.
  • Examine how to best organize, assemble, write and edit your contract specifications to fully and easily define what you are and are not providing.

How to Attend:

Participants must be registered for a full registration package or a 1-day education with expo pass package valid for the day of the session they wish to attend. Seating for Building Knowledge sessions will be on a first-come, first-served basis.


Continuing Education:

NAHB - 1.00 CE hour(s), NKBA - 0.1 CEU(s)

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  • 1201 15th St NW
    Washington, DC 20005

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