Level of Content:
Who Should Attend:
Single Family - All, Single Family - Small Volume Builders, Sales & Marketing Professionals
Sales, Marketing & Customer Focus
An indestructible sales and marketing strategy in 2017 recognizes one vital element: customer experience is the new marketing. In fact, new Gartner research indicates that nearly 90% of companies will compete based mainly on the experience they create for buyers. SPOILER ALERT: The sales strategies that brought you success in the past will be far less effective going forward. This Master Session examines each stage of the buying-journey and recommends opportunities to add value and exceed customer expectations throughout. Discover how to create a complete sales and marketing blueprint that marries digital marketing, social media, selling skills and customer experience into one unstoppable process resulting in more leads, traffic and sales.
Master Sessions are in-depth, 3-hour intensive programs that dig deeper into specific industry topics. The sessions are open to all attendees with a Full Registration or 1-Day Education valid for the day of the session they wish to attend, but you can guarantee your Master Session seat for $25 per session. Reserved seating can only be purchased online during IBS advance registration. Tickets purchased by December 23 will be mailed to the address in your registration record prior to the show. Tickets purchased between December 24 and January 7 must be picked up by the purchaser at the Special Events Ticket Counter onsite. Please note that Master Sessions reserved seating tickets are not sold onsite. Doors will open 15 minutes prior to the listed start time and reserved seating will be held until 15 minutes after. At that time, any non-guaranteed seating will be filled on a first-come, first-served basis at no additional charge to attendees with a Full Registration or 1-Day Education valid for the day of the session they wish to attend. Fees for Master Sessions are not refundable.
NAHB - 3.00 CE hour(s), NKBA - 0.3 CEU(s)
Building Knowledge Session – These 60 minute sessions are the foundation of IBS education. With more than 100 sessions in 7 education tracks, you are guaranteed to find programs on the hottest, most relevant building industry topics. Full registration or 1-day education registration for the day of the session is required.
Master Session – These sessions are in-depth, three-hour intensive programs that dig deeper into specific industry topics. Master sessions are open to those with a Full registration or a 1-day education registration for the day of the session, but have limited seating for an optimal learning experience. Attendees may guarantee a seat for $25 per session during registration. Prior to each session, any non-guaranteed seating will be filled on a first-come, first-served basis at no additional charge.
Spotlight Session – These 60-minute sessions feature high-profile speakers and highlight the latest trends the industry has to offer. Full registration or 1-day education registration for the day of the session is required.
Game Changer Session – These twice daily keynotes feature thought leaders who are transforming their companies and the way we think about and address issues critical to the housing industry. Full registration or 1-day education registration for the day of the session is required.
Tech Bytes Session – These 30 minute sessions offer a one-of-a-kind opportunity to discover the latest tech applications and platforms through hands-on experiences. Following each session, speakers offer "Office Hours" where you can see extended demos or work one-on-one with an expert. Full registration or 1-day education registration for the day of the session is required.
Advanced - Attendees should have extensive prior knowledge of the subject matter.
Intermediate - Attendees should have fundamental prior knowledge of the subject matter.
Novice - Attendees need little or no prior knowledge of the subject matter.