Q: Will show attendees have to register for which day they are planning to attend to keep crowds down?
A: No, attendees will not register for specific days.
Q: Will booths decrease in size to allow for wider aisles or two-way traffic down aisles, or will you set up one-way aisles?
A: Existing booths will not be redrawn or adjusted to allow for wider aisles or traffic flow management. Both IBS and the NKBA Kitchen and Bath Industry Show® (KBIS) are planning to implement a combination of one-way and two-way aisles. An updated floorplan will be available in late July.
Q: Do you foresee the allowed time for set up and dismantle to be lengthened or affected in any way?
A: No, currently we do not foresee any changes to the set up and dismantle schedule. We are working closely with Freeman and will notify exhibitors if this changes.
Q: Will I get a refund if IBS is cancelled?
A: Yes, here are your refund options in the event the Builders’ Show is cancelled – BuildersShow.com/Cancellation.
Q: How will exhibitors be notified if IBS is cancelled?
A: In the unfortunate event IBS is cancelled, all exhibitors will be notified by email. A cancellation notice will also be posted on BuildersShow.com and in Exhibitor Tools.
Q: What is the refund date in the event IBS is not cancelled, but I no longer wish to exhibit?
A: If an exhibitor withdraws their application to exhibit prior to September 1, the amount of deposit paid by the exhibitor, less the nonrefundable portion of the deposit (25% of the total cost of the exhibit space), shall be returned. If an exhibitor withdraws their application to exhibit on or after September 1, the exhibitor shall forfeit all monies paid.
Orange County Convention Center
Q: Will food and beverages still be available for purchase in the convention center?
A: Yes, there will be pre-packaged meal and drink options available for purchase throughout the convention center.
Q: Will face masks be mandatory at IBS 2021?
A: Yes, face masks will be mandatory. Both IBS and KBIS will supply face masks for attendees. This requirement is subject to change if government and health official safety restrictions are relaxed.
Q: How will social distancing standards be communicated?
A: All health and safety standards will be communicated through email, the IBS Mobile App, the Official IBS Show Guide and onsite signage.
Q: How will you allow for social distancing on the shuttles?
A: We will limit capacity on shuttle buses to allow for social distancing.
Additional questions? Please email firstname.lastname@example.org.