January 9 - 11, 2018
Orlando, FL

Successfully Manage the Customer Experience

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Thursday, January 11 | 9:45 - 10:15 AM

Event Type: Presentation

Location: Sales Central - West Concourse, Level 3, Room W 312

Moderator(s): Mark Hodges, Avid Ratings, Madison, WI

Many home buyers today are taking greater control of their purchasing power and are demanding excellence in service. Senior Avid Advisor, Mark Hodges, will lead a discussion with Avid Service Award winners who have been recognized as some of the nation’s industry leading professionals for customer experience excellence. Avid Service Award winners will share thoughts and best practices to keep buyers happy and brand-loyal in today’s competitive landscape. The discussion will teach attendees how to turn data into action and learn how to leverage customer feedback to create the best home buying experience. 

Tags: Best PracticesSales & MarketingSales & Marketing ProfessionalsSingle Family - AllSmall Volume BuildingTrends

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