Effective Approaches for Reducing Conflict & Drama with Your Clients

What It's About

Navigating challenging clients and dealing with drama that often arises can be the most difficult part of a construction project. Through personal stories, peer-to-peer discussion and a little humor, this Shop Talk offers strategies and steps you can take to build trust with your clients and reduce conflicts during the project. Learn effective techniques for reducing conflict and drama in your client interactions. Discover how to identify difficult clients and effective methods for working with emotional homeowners. Bring your questions, share your challenges and offer your best practices -- leave equipped with valuable tools to enhance client relationships, leading to increased business success and a more harmonious construction process.

How to Attend

Open to all IBS registrants.

Speakers

Ed Earl

Residential Contractor Services Group